SGL provides online tools to help local service businesses organize daily work.
Keep follow-up organized
Record the customer or lead, the service requested, the last contact and the next action. Review the list routinely and make each follow-up relevant to the customer’s request.
Use job history for useful conversations
After a job, record what was completed and any appropriate follow-up. Respect customer preferences and applicable consent and opt-out requirements when communicating.
Review what works
Track responses, estimates and completed jobs using consistent definitions. Use the information to improve your process and estimate assumptions.